VoIP Calling Service for Small Businesses – Is It worth Ditching Analog Calling?

One can surely see the monopoly of Netflix coming to an end with the advent of Voice over Internet Protocol, or simply VoIP. VoIP employment is on the rise with an improvement in the data connections and capacity. But we’ll have to see whether this service is worth quitting analog calling. For that purpose, here are some basic points that need a little elaboration.

The Way VoIP Works

You don’t have to worry about anything, particularly setting up the new hardware, if you are opting for hosted VoIP service. Your phone devices will start working in a plug-and-play manner. The only hardware you will need is the phone sets that work with VoIP. You might not need even those phones if you are willing to use mobile and computer apps, which will use the VoIP service you just availed.


On the other hand; if you are willing to use self-hosted VoIP service, there is a considerable bulk of hardware you will need to install. The first thing is an internet protocol based private branch exchange, or IP-PBX, that will create a network of phone sets and softphones. To connect that internet phone network with the outside’s network, you will need a PSTN gateway which is used to connect digital PBX to the PSTN lines. Setting up this network will surely cost you more as compared to hiring an already hosted service. However, this practice has its uses which justify the hassles.

The Prerequisites of VoIP Implementation

The cost of VoIP implementation can be associated with two extremes, based on the size of company; i.e. it can either be very less expensive or it can be highly expensive.

Data usage has to be taken into special consideration before jumping to VoIP. The reason is that VoIP can use much of the internet bandwidth for voice transmission and reception. VoIP is basically designed to carry out multiple calling sessions simultaneously. Therefore, if your organization is of big size and most of the employees are required to make or receive phone calls, you may need to submit a request to your ISP for bandwidth extension.


In case you are pondering about using a cloud-based VoIP service, you might need the phone sets that use Session Initiation Protocol (SIP) accounts. The SIP accounts give every calling device a separate identity in the VoIP network. The VoIP setups that use SIPs can handle simultaneous calling better than other VoIP setups.

Pros and Cons of VoIP

Low cost is the major benefit that makes VoIP the preferable phone option for small and large businesses especially when you get these Office Phones For Sale. Moreover, the VoIP based services may provide you the features, in very cheap prices, which are either highly expensive or unavailable when you ask about them from PSTN service providers. Moreover, setting up the phone devices in a VoIP system is highly convenient as you will just have to make some minor configurations.

As for the downside, VoIP is highly dependent on the data and power backup. If any one of these goes down, the phone calling will be ceased. Moreover, most of the VoIP services do not offer emergency calling. Some of the VoIP services offer emergency calling service but you will need to subscribe for that, and it will cost you money.

VoIP is definitely the best alternate if you are looking to expand your business from the perspective which can relate more phone calling. The features and convenience are surely worth the pitfalls that you face while using this digital phone system.